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Piyush Singh

Opinion | Finance firms near the moment of truth to truly embrace AI

According to Accenture research, the financial services industry is now the third most impacted by productivity gains achieved with the implementation of AI, behind only the media and telecoms, and manufacturing sectors

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A virtual reality headset during the NVIDIA GPU Technology Conference, which showcased artificial intelligence, deep learning, virtual reality and autonomous machines in Washington last month. Photo: AFP

In today’s rapidly growing digital age, long-term survival and success are increasingly being linked with how “smart” a business can be.

And for financial services firms that means using technology to become more intelligent, and processes and systems that talk to each other and learn from one another.

Banks, insurers and wealth managers are pouring billions of dollars into artificial intelligence (AI), machine learning and other types of technologies that are already not only raising productivity levels, but reducing risk and actually creating new jobs.

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According to Accenture research, the financial services industry is now the third most impacted by productivity gains achieved with the implementation of AI, behind only the media and telecoms, and manufacturing sectors.

China has made artificial intelligence-enabled education a national strategy. SCMP Graphics
China has made artificial intelligence-enabled education a national strategy. SCMP Graphics
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The figures show that by 2035 its use should have resulted in an increase of US$1.2 trillion in gross value added, which measures the output value of all goods and services in a sector.

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