An insurance technology concept, with woman looking at data information on a smartphone. Photo: Shutterstock

Chatbots helping pull Hong Kong insurers into the digital world. Just don’t ask them for sympathy

Hong Kong trails mainland China in ‘insurtech,’ but its insurance companies are trying out tools that boost efficiency and cut costs.

Topic |   Insurance

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An insurance technology concept, with woman looking at data information on a smartphone. Photo: Shutterstock
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