Symphony expects bot-driven messaging to exceed 50 per cent of the traffic on its platform within two years. The bulk is, at present, generated by humans. Photo: Shutterstock

Bots to dominate financial sector communications within two years in automation wave, messaging firm Symphony says

  • HSBC, Hong Kong Exchanges and Clearing have jointly launched two pilot bots on Symphony’s platform
  • Asia-Pacific accounts for a third of Symphony’s about 430,000 users
Topic |   Banking & Finance

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Symphony expects bot-driven messaging to exceed 50 per cent of the traffic on its platform within two years. The bulk is, at present, generated by humans. Photo: Shutterstock
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