People walks past a branch of the bank in Central. As well as high rents, Hong Kong’s banks also have to deal with the fact that mall operators try to avoid giving them space in their premise as branches are closed at weekends and in the evenings, and so attract fewer potential shoppers at such times than other types of shops. Photo: Sam Tsang

Hong Kong bank branches aren’t closing – but they are evolving digitally

The city’s major lenders are exploring digital branches and hope that mobile and online transactions will free up staff to sell more

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People walks past a branch of the bank in Central. As well as high rents, Hong Kong’s banks also have to deal with the fact that mall operators try to avoid giving them space in their premise as branches are closed at weekends and in the evenings, and so attract fewer potential shoppers at such times than other types of shops. Photo: Sam Tsang
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