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HSBC
BusinessBanking & Finance

Attention digital engineers: HSBC wants you to consider a career in banking

No more counting banknotes, the new generation of banker needs to know AI and big data

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General image of the HSBC Headquarters in Central. 04MAY18 SCMP / Felix Wong
Enoch Yiu

Skilled in augmented reality or digital engineering? How about a job as a banker?

Global bank HSBC is looking for 1,000 people with such skills as it develops its digital offering in the face of a shift by customers away from traditional forms of banking such as counter services and to boost efficiency.

The bank is looking to such areas as artificial intelligence, chatbots and facial recognition technology, according to Josh Bottomley, the bank’s global head of digital, retail banking & wealth management.

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“HSBC is very keen on building up a digital team of bankers who know how to use big data and new technology to bring in a new banking experience for customers. They would need to know how to create new products and services while at the same time know how to control risks to protect the privacy and security of customers,” he said in a telephone interview with the South China Morning Post.

HSBC spends US$2.3b on digital platforms, AI and new technology to reach tech savvy customers
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The rush to digital banking in Asia is speeding up, pushing banks in the region to invest more in technologies. Hong Kong’s Monetary Authority last year announced a range of measures to encourage local lenders to further develop technologies that would allow customers to enjoy more efficient banking services via the internet or their mobile phones.

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