JPMorgan Chase will give its staff in Hong Kong up to US$5,000 each in reimbursement for quarantine stays when returning to the city, if they want to travel overseas to visit immediate family, according to an internal memorandum. The new policy will apply to Hong Kong-based executive directors and lower-level staff at the US bank for a single quarantine stay for personal trips to see family between December 1 and November 30 of next year, according to the memo, seen by South China Morning Post . “We recognise that the costly quarantine measures in place in Hong Kong associated with Covid-19 have impacted many of you with respect to visiting family and loved ones overseas,” the company said in the memo. “As a firm, we would like to help and with this in mind we have introduced a new quarantine reimbursement programme in an effort to support employees wishing to travel overseas to see immediate family.” The new programme, the first announced by an investment bank, comes days after JPMorgan CEO Jamie Dimon paid a 32-hour visit to Hong Kong, the first Wall Street boss to visit the city since the start of the coronavirus pandemic . Dimon qualified for a waiver during his visit a week ago from Hong Kong’s strict quarantine measures, which can include up to 21 days in a hotel for fully vaccinated persons coming from the United States and other areas considered high risk for Covid-19. Hong Kong has faced criticism from the financial community over the city’s “zero Covid” policy as leaders hope to reopen the border with mainland China for quarantine-free travel as soon as next month. A delegation of mainland health officials visited the city this weekend to inspect the city’s Covid-19 prevention measures ahead of the expected border reopening. Last week, FedEx shut down its Hong Kong pilot base , blaming the city’s coronavirus policies. The Asia hub for the US logistics company is in Guangzhou. Cathay Pacific, the city’s flagship carrier, fired three cargo pilots who were infected with Covid-19 in Frankfurt after an internal inquiry found a “serious breach” of crew requirements. The infections forced more than 150 Cathay staff, as well as their close contacts, to be quarantined. This month, the Hong Kong Monetary Authority , the Securities and Futures Commission and other watchdogs asked the financial industry, from banks to insurers, to ask their employees to be vaccinated by the end of this month or face biweekly testing. Many global banks, including HSBC and JPMorgan, have been encouraging their employees to get vaccinated after months of working from home or limiting the number of people in offices to avoid sidelining teams. HSBC has asked all of its staff in the city to ensure they are vaccinated . Another sticking point has been the cost and availability of hotels. A spot check by the Post on Monday showed that hotels on the designated quarantine list charge from HK$490 a night per person, going up to HK$10,000 (US$1,280) for a non-suite room. One hotel contacted said the earliest date that a non-suite is available is January 26 in 2022. Dimon’s visit was one of the first known exemptions granted by Hong Kong’s government after officials suspended exemptions this month for most groups, including foreign diplomats and top business executives, in a ramped up effort to reduce imported Covid-19 infections. His visit was aimed at thanking his 4,000 employees for their hard work and dedication during the challenges presented by the pandemic, Dimon said. In an earlier version of the waiver programme, only 86 were approved, out of 385 applications received, according to government data.