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Russia’s VTB aims to cut queues at China branch by end of summer, says CEO

  • Andrei Kostin said the Russian bank plans to triple its staff and increase floor space at its branch in Shanghai

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Andrei Kostin, CEO of Russian bank VTB, attends a session of the St Petersburg International Economic Forum in Saint Petersburg, Russia on Thursday. Photo: Reuters
Reuters

Russian bank VTB is aiming to eliminate the long queues of customers at its branch in China by the end of summer, CEO Andrei Kostin said on Thursday, with a plan to hire more staff and increase floor space.

Companies flocking to the VTB branch in Shanghai, the only Russian bank in China, were facing up to six months of delays, sources told Reuters in April, as the threat of secondary sanctions deters Chinese banks from trading with Russia.

“We had 1,300 clients on January 1 and now there are 25,000 applicants in the queue,” Kostin told reporters, proposing a fast-track system like in Disneyland.

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“Buy a fast-track and go without waiting. There is a lot of money to be made,” he said. “We are making titanic efforts to make it go away. We’ll get it resolved over the summer, I think ... by the end of summer.”

Russian President Vladimir Putin, left, shakes hands with Chinese President Xi Jinping in Beijing, China on May 16. Photo: Sputnik / Sergei Bobylev / Pool via Reuters
Russian President Vladimir Putin, left, shakes hands with Chinese President Xi Jinping in Beijing, China on May 16. Photo: Sputnik / Sergei Bobylev / Pool via Reuters
While visiting China last month, President Vladimir Putin said Moscow and Beijing would find a way to stop the threat of secondary sanctions against Chinese banks from disrupting their burgeoning trade.
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