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Tourism
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Trip.com slashes salaries for chairman, CEO to zero and halves executives’ pay as Covid-19 outbreak delivers heavy blow to travel industry

  • Other executives will reduce their salary by as much as half, chief executive says in internal letter
  • Global tourism could suffer US$50 billion in income loss, UN agency estimates

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The Colosseum will be closed following the government's new prevention measures on public gatherings in Rome on Sunday, March 8, 2020. Photo: AP
Yujing Liu

Trip.com Group, China’s largest online tour agency, said its top executives are taking drastic cuts to their salaries, as the global travel industry has taken a heavy blow from the global coronavirus outbreak.

The company’s Chairman James Liang Jianzhang and Chief Executive Jane Sun Jie will stop accepting a salary starting from March, while other executives of the Beijing-based company, formerly known as Ctrip.com, will halve their salaries until the travel industry recovers from the outbreak, Sun said in a staff letter that was circulated online. Trip.com’s spokesman confirmed Sun’s letter as true and accurate.

“The situation [of the coronavirus outbreak] in China has stabilised but remains uncertain globally,” Sun wrote in the staff letter. “While we stay optimistic about the future, we also have to remain rational and prepare for a long-term battle against the virus.”

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Front-line employees at Trip.com’s client-facing services department are still eligible for a pay rise, but other employees will be placed under a salary freeze, Sun said.

Janbe Sun Jie, chief executive of Trip.com Group, formerly known as Ctrip, during an interview in Shanghai on April 26, 2019. Photo: AFP
Janbe Sun Jie, chief executive of Trip.com Group, formerly known as Ctrip, during an interview in Shanghai on April 26, 2019. Photo: AFP
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Trip.com does not disclose the individual salaries of its senior management but said it paid its nine directors including Liang and Sun a combined US$1.7 million in cash compensation in 2018. It also paid executives excluding Liang, Sun and Vice Chairman Fan Min a combined US$1.6 million in cash, who received separate compensation as executive directors.

Their salary cuts reflect the slump that has befallen the US$1.7 trillion global travel industry, ever since the outbreak forced tourists, business travellers and airline fleets to be grounded.
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