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Zara to open store on Tmall to boost growth in China

Spanish brand ceding web control and share of profits to Alibaba in targeting the wider audience of China's biggest online retail operator

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Zara operates 456 stores on the mainland, but its two-year-old Zara.cn is not even among the mainland's 10,000 most popular web destinations. Photo: Bloomberg
Bloomberg

Since opening its first website four years ago, Inditex has maintained full control of online sales for its flagship brand Zara. To gain a stronger foothold on the mainland, the Spanish retailer plans to partially cede both oversight of the chain's web sales and a share of its profit.

This month, Zara will open an online store on Tmall, a website owned by Alibaba Group Holding, where firms such as Nike and Burberry Group sell their wares.

Tmall, which outranks Amazon.com as the mainland's biggest e-store, with more than 100,000 brands represented, takes 0.5 to 5 per cent of sales made on the site.
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Zara is one of the strongest Western retailers on the mainland, with 456 stores. But its two-year-old Zara.cn is not even among the 10,000 most popular web destinations, while Tmall is ranked seventh, according to data tracker Alexa.

"Retailers, to launch e-commerce in China, are deciding to launch through Tmall because of the breadth of its audience," said Jamie Merriman, an analyst at Sanford C. Bernstein.

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Alibaba raised US$25 billion last month in New York in the world's largest initial public offering. The listing prospectus raised at least one red flag for retailers considering sales on its websites: the US government has called Tmall's sister sites, Taobao.com and Alibaba.com "notorious markets" for counterfeit goods.

Tmall has sought to allay concern about counterfeiting by requiring retailers to put down cash deposits as a guarantee that their products are legitimate. That anti-knock-off stance has increased the site's appeal to companies such as Inditex, according to Christodoulos Chaviaras, an analyst at Barclays in London.

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