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New | Crown Worldwide boss cautious on expansion in China

Jim Thompson is the founder of logistics company Crown Worldwide, an 'Asian growth story' that found its success in relocating people and goods

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Jim Thompson says frequent policy changes on the mainland is one reason for the slow expansion in the country. Photo: Paul Yeung

Having spent 50 years in the relocation business, Jim Thompson, the founder and chairman of logistics firm Crown Worldwide Group, has witnessed the evolution of the international expatriate community - from one dominated by people from Europe and North America to a more globalised version. But he remains cautious about expanding in China.

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Unlike the more conventional logistics firms, Crown has focused more on moving people around instead of just goods.

As logistics firms benefited from a globalised supply chain, Crown has gained from the globalisation of corporations, which need to assign their executives to different parts of the world.

"When I started, what we thought of a customer was an expat if you had a [list] of all your shipments, Mr Smith and Mr Jones, in Western names," Thompson said.

"That's changed completely now. If you were to look at our board, there would probably be more Asian names, or Indian names."

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While Crown might represent one of those "Asian growth stories", it has not been a "China story". It has been expanding in China cautiously, with warehouses in only two locations on the mainland even though it entered the market as early as in the 1980s. And although Chinese firms have rapidly expanded overseas in recent years, Crown has not expanded much in the business of helping Chinese executives relocate.
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