Industry players said demand for mystery shopping was rising in Hong Kong as more companies look to improving their service quality. Photo Getty/iStock
Demand for mystery shoppers rises as banks, shops want better service quality
Industry players say a rising number of financial firms use mystery shoppers to ensure that their staff comply with regulatory requirements
Follow your favourite topic and get notified
Industry players said demand for mystery shopping was rising in Hong Kong as more companies look to improving their service quality. Photo Getty/iStock
