AIA Hong Kong CEO Peter Crewe says it would be naive to go fully digital for all transactions without first listening to what customers want. Photo: Jonathan Wong

Hong Kong-based insurer AIA to invest more in technology but won’t go ‘fully digital’, says CEO

While younger agents and customers like digital technology, AIA Hong Kong CEO has no plans to move all insurance sales online

Topic |   Insurance

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AIA Hong Kong CEO Peter Crewe says it would be naive to go fully digital for all transactions without first listening to what customers want. Photo: Jonathan Wong
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