Wong Po Keung, a member of the Direction Association for the Handicapped, uses the ramp to access HSBC’s branch at Tsuen Wan. HSBC has made changes to its Tseun Wan branch to make it more accessible for the disabled. Photo: HSBC

Are Hong Kong’s banks doing enough to help their disabled or elderly customers?

SCMP visited about 100 bank branches and ATM locations across Hong Kong, to gauge the efforts being made to make life easier for their most challenged customers – our findings were mixed

Topic |   HSBC

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Wong Po Keung, a member of the Direction Association for the Handicapped, uses the ramp to access HSBC’s branch at Tsuen Wan. HSBC has made changes to its Tseun Wan branch to make it more accessible for the disabled. Photo: HSBC
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