Mobile banking is on the rise in Hong Kong, according to JD Power, with 43 per cent of respondents saying they were using mobile apps. Photo: Reuters

More than half of Hongkongers don’t trust their banks, according to JD Power survey

  • Consumers feel banks do not take time to understand their needs
  • Standard Chartered, HSBC below industry average in customer satisfaction
Topic |   Banking & Finance

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Mobile banking is on the rise in Hong Kong, according to JD Power, with 43 per cent of respondents saying they were using mobile apps. Photo: Reuters
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