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Takashimaya to close its Shanghai store in August, bowing to the onslaught by e-commerce in China’s retail revolution

  • Takashimaya will close its store near Shanghai’s Hongqiao airport, which currently occupies 60,000 square metres in seven stories, on August 25
  • The closure of Shanghai Takashimaya, which has been unprofitable for the past three years, is likely to incur a loss estimated at US$27.9 million

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Takashimaya’s sole China department store near the Hongqiao airport in Shanghai, which has been unprofitable for the past three years, will shut on August 25, 2019, after operating for less than seven years in China’s largest commercial hub. Photo: Handout
Zhang Shidongin Shanghai

Takashimaya Company, the upscale Japanese department store, will close its sole China outlet in August, following the trend among international retailers to succumb to the onslaught of e-commerce and online shopping in the world’s most populous nation.

Shanghai Takashimaya, which occupies 60,000 square metres (645,800 square feet) of floor space over seven stories near the city’s Hongqiao airport, will shut its doors on August 25, according to a June 25 statement on its website.

“Rapid changes in the consumption structure and fierce industry competition have exceeded our expectations,” said the Osaka-based retailer. “The future store operation would be very hard. Due to these circumstances, we have decided to close the business.”

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The closure, after a mere seven years of operating in the world’s largest consumer market, is a bookend for the centuries-old retailer that traces its roots to a family-run clothing store in Kyoto in 1831. The spending power of China’s growing middle class has seen an explosive growth over the last five years, magnified by electronic payments, smartphone-enabled online shopping and last-mile deliveries.

In October 1996 more than 10,000 people lined up for the then newly opened Takashimaya Times Square department store in Tokyo's Shinjuku district. Photo: AP
In October 1996 more than 10,000 people lined up for the then newly opened Takashimaya Times Square department store in Tokyo's Shinjuku district. Photo: AP
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Together, they have transformed the way consumers shop, order food or pay for entertainment, helping technologically enhanced retailers such as JD.com and Alibaba Group Holding – the owner of South China Morning Post – drive traditional retailers who rely on foot traffic out of business.

Carrefour, the French hypermarket, sold 80 per cent of its China business to the Chinese appliance seller Suning.com, two days before Takashimaya’s announcement. Earlier US department store operator Macy’s and UK’s Marks & Spencer both pulled out of China. Germany’s Metro is also said to be offloading a majority stake in its Chinese businesses.
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