Tesla’s reputation burnished by JD Power survey after report questions quality of Shanghai-made Model 3s
- Tesla scores 113 points in JD Power’s new energy vehicle experience survey, just behind Chinese rival NIO’s 109
- Tesla says that its manufacturing process is managed based on the highest standards and in a consistent manner
Tesla cars made at the company’s Shanghai Gigafactory were among the highest-quality models sold in China, second only to NIO’s vehicles, according to the most recent quality survey by JD Power.
“Tesla Model 3 is well-received by Chinese consumers as its design and performance beat their expectations in many aspects,” said Jeff Cai, general manager of auto product practice at JD Power China. “In terms of driving experience and digital connectivity, conventional car brands now have a lot to learn from smart EV makers like Tesla.”
The quality survey could go some way towards buttressing Tesla’s assertion that it makes no compromise in the quality of its EVs rolling out of its Shanghai Gigafactory, in its rebuttal of an article by PingWest last week that questioned the carmaker’s Model 3 EVs.
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A war of words ensued between PingWest and Tesla on the Chinese microblogging service Weibo, with the US carmaker threatening to the take the tech news provider to court over the article in which it labelled the Gigafactory a “Giga-sweatshop” and for spreading false information about the plant.