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Mooncakes produced at Multizen’s factory in Tsuen Wan. Photo: May Tse

Hong Kong chocolate maker for Hershey, Mars and Godiva finds sweet success with move into mooncake production

  • Multizen Asia, a contract manufacturer for Hershey and Mars in mainland China, has started making mooncakes for 50 brands
  • The company, which has a capacity to produce 10,000 tonnes of chocolates a year, is making 1 million mooncakes this year
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Multizen Asia, which produces chocolates for Mars and Hershey, has found unlikely success in a Chinese delicacy: mooncakes.

Hong Kong’s largest chocolate maker started making the seasonal product as a contract manufacturer only two years ago, starting with 200,000 pieces. This year the company has ramped up production fivefold because of demand from mainland Chinese consumers for the traditional Mid-Autumn Festival pastry in recognition of the city’s reputation and fame in the industry.

“This year, we will make about a million mooncakes for 50 brands” for clients from the city and mainland China, chief executive Tommy Lee said in an interview at its headquarters in Tsuen Wan, New Territories. “Some of the mooncakes that we make are for mainland Chinese brands as they like making them in Hong Kong.”

Mooncakes produced in the company’s 20,000 sq ft factory in Tsuen Wan carry the “Product of Hong Kong” label, lending them prestige, Lee said. He expects demand from mainland customers to continue to grow over the next few years, lifting its exports to the market to 80 per cent of production from 50 per cent at present.

Tommy Lee, CEO of Multizen, at his office in Tsuen Wan. Photo: May Tse

Mooncakes have long been tied to the Chinese tradition of giving gifts to the elderly, relatives, friends and clients. While the Mid-Autumn Festival falls on September 21 this year, the traditional cakes have been available in many shops since last month.

A little over 100 million pieces of mooncakes worth some HK$5 billion (US$642 million) are sold annually in Hong Kong, according to the company’s estimates, making Multizen a small player against seasoned producers. Maxim’s and Wing Wah are among the most popular mooncake brands in Hong Kong, with the latter’s products sold in more than 100 countries.

Before the Covid-19 pandemic, mooncake sales in the city touched HK$2 billion, according to Yeung Wai-sing, chairman of the Association for Hong Kong Catering Services Management.

“We’re primarily a chocolate company, but as we have a Hong Kong manufacturing plant and mooncakes are such an important tradition this time of the year, we started making them,” Lee said.

The company typically makes the chewy pastry distinctly known for their egg yolks and bean paste for some 90 days from June to August. To achieve this year’s target of 1 million mooncakes, the company churns out about 11,100 pieces a day.

Given the changing preference of young Chinese consumers, the company’s research and development department continues to innovate and invent new flavours.

“Young people don’t like the traditional mooncakes, so now we’re making chocolate, coffee and custard lava mooncakes,” Lee said.

02:38

All you need to know about Mid-Autumn Festival: Chang’e, mooncakes and the Fire Dragon Dance

All you need to know about Mid-Autumn Festival: Chang’e, mooncakes and the Fire Dragon Dance

The company, founded in 1994 with a starting capital of US$20,000, now has a manufacturing plant each in Hong Kong, the US and mainland China, producing 10,000 tonnes of chocolates. Multizen is a contract manufacturer for the likes of US brands Mars, Hershey and the Belgian chocolate brand Godiva in mainland China.

The Hong Kong company also counts Disneyland, supermarket chains Wellcome, City’s Super and Yata, and biscuit and cupcake retailer Mrs. Fields Cookies among its clients.

Multizen is also looking at expanding its chocolate business. The company is keen on acquiring a facility in Japan that can produce confectionery for the Japanese market, but current travel restrictions have made it difficult to conduct on-site inspections, Lee said.

The company was open to raising capital via an initial public offering, but that would depend on available acquisition opportunities, he said.

This article appeared in the South China Morning Post print edition as: sweet success from Mars to mooncakes
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