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Ping An Good Doctor taps parent’s insurance and banking clients to boost online consultation revenue

  • Chinese online medical platform offers clients of Ping An Insurance (Group) and Ping An Bank doctor referrals and consultation services

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Ping An Good Doctor is China’s largest online health care platform with 54.7 million monthly active users. Photo: Reuters
Eric Ng

Ping An Healthcare and Technology, China’s largest health care and online medical platform, will see a marked increase in revenue growth this year as it taps into the vast client base of its parent company, according to chief executive Wang Tao.

The start-up, better known as Ping An Good Doctor, recently joined forces with the life, medical, property and casualty insurance units of its parent Ping An Insurance (Group) as well as Ping An Bank to offer their clients family doctor referrals and consultation services.

“We will make bold commercialisation trials on various services, especially in the family doctor consultation area,” he told a press conference on Wednesday to announce the company’s annual results – its first since it went public last May.

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He did not get drawn into this year’s growth targets for revenue, active users, paying users and time to profitability.

“When we announce interim and annual results next time, you can expect to see good revenue growth figures,” he said, adding it recently launched an annual doctor’s consultation package that costs 199 yuan (US$29.8).

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Wang Tao, CEO of Ping An Good Doctor, says the emphasis is on growing the company and not profitability. Photo: David Wong
Wang Tao, CEO of Ping An Good Doctor, says the emphasis is on growing the company and not profitability. Photo: David Wong
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