Hong Kong banks report decline in customers seeking new notes for ‘lai see’ amid rise of electronic channels, economic uncertainties
- There is a major push to get people to give ‘lai see’ electronically, as Hong Kong’s coronavirus outbreak has not yet been brought under control
- HSBC is encouraging customers to use PayMe or FPS, but will provide new notes and festive ‘lai see’ envelopes to those without access to digital channels

All major Hong Kong banks have reported a decline in the number of customers approaching them for new banknotes for “lai see” purposes amid an increase in electronic transfers and signs of economic uncertainties.
HSBC, the city’s largest bank and one of its three currency-issuing lenders, said it had seen a drop of more than 20 per cent in notes exchanged year on year amid the Covid-19 pandemic. It was also promoting the use of its PayMe app for lai see with lucky draw prizes worth more than HK$3.8 million (US$490,000) in aggregate.
It is a Chinese tradition that married couples give lai see or blessing money to children, or to those not yet married, during the first seven days of Lunar New Year, which starts on Friday, February 12, this year. New banknotes are usually preferred for this. Companies will also give lai see to their staff on the first day they return to work after their holiday break.

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Standard Chartered and Bank of China (Hong Kong), the city’s two other currency-issuing lenders, also reported a decline in notes being exchanged for lai see. A Standard Chartered spokesman said the number had fallen by a third. Others, such as Bank of East Asia and Hang Seng Bank also reported declines.