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My Take
Opinion
My Take
Alex Lo

Local cabbies clutching at straws with plan for on-board cameras

Hong Kong taxis have a bad reputation – and for good reason; introducing CCTV will not curb the demand for premium services

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In a bid to salvage Hong Kong cabbies’ image and ward off a proposed premium taxi scheme, a taxi group is introducing CCTV-equipped taxis to improve the sector’s quality of service. Photo: AFP
Alex Lo has been an SCMP columnist since 2012, covering major issues affecting Hong Kong and the rest of China.
A taxi group wants to install security cameras in cabs. The idea is to salvage the bad reputation of the city’s cabbies and ward off a government proposal to introduce premium taxi services.

The plan is not only too little too late, it’s no more than a public relations gimmick. It will start with 10 taxis and expand to 2,000 in a year. Right! The city has 18,000 taxis. How will it improve overall service at such a slow pace?

Most complaints against taxis have to do with overcharging, taking longer-than-necessary routes, and cherry-picking and refusing passengers. But what really gets me is the terrible hygiene conditions inside many taxis and the passive-aggressive silent treatment from drivers, so you never know if they have actually heard you. And then there is the sudden braking, enough to make a sailor seasick, and the terrible driving that sometimes borders on being dangerous.

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Other than not charging according to the meter, It’s hard to see how CCTV would help address any of these problems.

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On one trip with my family, I took the front passenger seat. The driver didn’t like our destination, so he turned the volume of the radio up really loud and applied the brakes liberally.

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