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Consumer protection in Hong Kong
Opinion

What stops Hong Kong from cleaning up its beauty industry: an ugly fight over turf

Feng Chi-shun says it’s a shame the attempt to curb the unethical and sometimes dangerous practices of the aesthetics industry is thwarted by turf protection, among other obstacles

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Posters of beauty centres are displayed at a press conference in 2012 to push for a risk classification of services. Photo: Jonathan Wong
Feng Chi-shun

Despite the cliché slighting beauty as being only skin deep, its pursuit is a multibillion-dollar business worldwide. It is also scandalous.

In Hong Kong, the scandals range from unethical sales tactics to death by misadventure when invasive procedures go wrong. Every year, the Consumer Council receives hundreds of complaints targeting the beauty services. Occasionally, the more serious scandals make front-page news, prompting the government to see a need to regulate the industry. Yet, progress is not forthcoming.

More legislation needed to regulate Hong Kong’s medical beauty service industry, says watchdog

The problem is multi-fold. To regulate it, the government must first identify all the available procedures and assign them to different risk categories. This no easy task, since the spectrum of services is continuously changing, with new services being constantly invented. There is much to regulate: the materials, devices and instruments used; the training and qualification of the operators; the safety of procedures, venues and facilities; and quality control.

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A surgeon injects Botox into the forehead of a woman. Beauty salon workers argue that since anyone adroit with a needle can safely administer Botox, why should medical doctors be the only people allowed to make a living from it? Photo: Reuters
A surgeon injects Botox into the forehead of a woman. Beauty salon workers argue that since anyone adroit with a needle can safely administer Botox, why should medical doctors be the only people allowed to make a living from it? Photo: Reuters

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Further, any attempt to define non-medical and medical interventions is fraught with difficulty because of turf protection. The primary concern is money. Doctors fight tooth and nail to ban laymen from performing any minimally invasive procedure, such as those requiring a sharp instrument or laser. But beauty salon workers argue that since anyone adroit with a needle can safely administer Botox into a forehead, why should medical doctors be the only people allowed to make a living from it?

Regulating the beauty industry is not going to take off any time soon with our ineffective government
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