How the Hong Kong government can improve its transport subsidy scheme
Paul Yip says the new scheme is welcome, but to maximise benefits for the poor and disadvantaged in society, officials must be committed to monitoring and improving services by evaluating policy and using big data
The subsidy is expected to ease the burden of high transport costs and might also provide an incentive for low-income earners to enter the job market. The initial response from the community has generally been good.
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The new administration should be applauded for its effort to improve quality of life. However, any responsible government must be prudent with expenditure and ensure every dollar counts. Proper evaluation of any government policy is essential. For example, the HK$2 transport subsidy for adults aged 65 and older has been well received, yet surprisingly there has been no study to examine how the subsidy affects the journeys of our elderly and whether it improves their quality of life. How many older people actively take advantage of the scheme? To make better policy, the government should examine its use in-depth.
There are a number of overseas examples which might also help the government put the transport subsidy scheme to better use. Seattle, in the US, for instance, aims to mitigate transport costs for low-income earners by maximising benefits for the needy.
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It is important to make good use of public finance to develop targets and focus help on the vulnerable and disadvantaged groups in our society. This can only be achieved when the government has the commitment and mindset to monitor and improve its services. Making good use of the big data being captured by the Octopus card from the transport subsidy scheme might be a good starting point in improving social and public planning. It is equally important for the government to make the data available to researchers to provide insight that can help make Hong Kong a better place.
Paul Yip is chair professor in the Department of Social Work and Social Administration at the University of Hong Kong