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Mobile payments
Opinion

Hong Kong will embrace mobile payments – eventually

Ken Chu says it will take time for Hongkongers to adapt to using mobile phones to pay for goods and services, as they need to overcome the habit of using the Octopus card, as well as security concerns

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A customer scans an Alipay QR code to make a payment via a mobile phone in a market in Beijing in August. The mobile payment revolution is sweeping the globe because of its tremendous convenience. Photo: EPA
Ken Chu
I often hear people deplore that Hong Kong is lagging so far behind mainland China in technology because mobile payments like Alipay and WeChat Pay are not widely available. More accurately, Hong Kong has just started to play catch-up in mobile payments.
To be fair, Hong Kong is not an innovation and technology backwater. It may be true that we do not have a robust innovation and technology industry and market, or giant e-commerce and tech companies. But, as far as innovation, science and technology are concerned, we do quite well.
Indeed, our universities, two of which are among the top 50 in the world, often achieve groundbreaking discoveries in scientific research projects. Sadly, ordinary folks are unaware of them.
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Hong Kong is also among the top innovation start-up hubs globally, according to a world-leading US research group. The issue here, then, is not so much whether Hong Kong is lagging behind in innovation and technology but how quickly mobile payments can dominate the consumer market.

A man uses an Octopus card at Central MTR station in 1997, not long after the scheme was introduced in Hong Kong. Photo: Antony Dickson
A man uses an Octopus card at Central MTR station in 1997, not long after the scheme was introduced in Hong Kong. Photo: Antony Dickson

Handy or ‘nonsensical’? Octopus to roll out stick for Hong Kong drivers to reach card readers

Secretary for Commerce and Economic Development Edward Yau Tang-wah attributed our attitude to mobile payments to our successful Octopus card.
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