Heathrow airport apologised for a duty-free store’s practice of making Chinese tourists spend more than others to qualify for discount vouchers. Photo: Handout

Heathrow retail row an angry reminder that the customer is king

With tourist dollars being highly sought after around the globe, World Duty Free now risks a backlash with sales promotion that required Chinese visitors to spend more

Topic |   Chinese tourists

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Heathrow airport apologised for a duty-free store’s practice of making Chinese tourists spend more than others to qualify for discount vouchers. Photo: Handout
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