California Fitness was named and shamed by the watchdog for aggressive and misleading sales practices in 2016. Photo: David Wong

It’s high time we warmed up to a cooling-off period for contracts

Experience in the banking, insurance and telecommunications sectors shows that this serves to enhance consumer confidence rather than undermining the business environment.

Topic |   Consumer protection in Hong Kong

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California Fitness was named and shamed by the watchdog for aggressive and misleading sales practices in 2016. Photo: David Wong
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