People queue for new banknotes for Lunar New Year “lai see” packets at the HSBC branch in Mong Kok on January 23. Photo: K.Y. Cheng
Sandeep Gill
Opinion

Opinion

Macroscope by Sandeep Gill

As fintech makes inroads, Hong Kong’s bank branches need not go the way of the dodo – if they innovate and adapt

  • Branches should be inviting spaces where customers can consult advisers on more complicated banking matters and which make use of the latest technology to enhance their services

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People queue for new banknotes for Lunar New Year “lai see” packets at the HSBC branch in Mong Kok on January 23. Photo: K.Y. Cheng
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