People queue for new banknotes for Lunar New Year “lai see” packets at the HSBC branch in Mong Kok on January 23. Photo: K.Y. Cheng
Opinion
Opinion
Macroscope
As fintech makes inroads, Hong Kong’s bank branches need not go the way of the dodo – if they innovate and adapt
- Branches should be inviting spaces where customers can consult advisers on more complicated banking matters and which make use of the latest technology to enhance their services
People queue for new banknotes for Lunar New Year “lai see” packets at the HSBC branch in Mong Kok on January 23. Photo: K.Y. Cheng