With passengers having to pay for management’s failed fuel hedging, to flight delays and little attention to flier comfort, Cathay Pacific may be poised to lose many dedicated customers. Photo: Edward Wong

Cathay’s ‘right strategy’ does not fly with frequent fliers

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With passengers having to pay for management’s failed fuel hedging, to flight delays and little attention to flier comfort, Cathay Pacific may be poised to lose many dedicated customers. Photo: Edward Wong
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