Letters to the Editor, July 18, 2017
Now TV’s test cricket offering substandard
I am among the subscribers to Now TV’s cricket channel; and while there’s a premium price, the quality of service is dire.
Understandably, given the sport’s low profile in Hong Kong, the content is from elsewhere – India’s Star Sport. But what I can’t understand is that Now TV can still make serious errors, as if the management cares nothing for customers.
In recent days, this has meant starting to show an England v South Africa test match that’s among the highlights of the year’s cricketing calendar, and interrupting it to show matches in the Women’s World Cup. I have complained, and Now TV’s customer service people claimed this was due to a “technical issue”, which is absurd. Star Sport was showing both matches on two channels, so Now TV could have opted to continue the test match. Or, as there are two slots available for cricket, Now TV could have shown both matches simultaneously.
I have also been informed of my message being passed to the “related department”. Yet it seems no one is home in this mythical department; there is no one charged with overseeing the cricket channel – surely due to a lapse by the management team, which remains aloof, remote, and insulated.
While the cricket channel is minor in the Hong Kong media world, the inept service delivery reflects a management malaise within PCCW Now TV, which in turn affects a great many Hong Kong people.
I note that the Office of the Communications Authority has a mission centred on fulfilling the vision that Hong Kong has world-class communications services. Perhaps it might assess whether Now TV is delivering woeful rather than world-class services, at least for the cricket channel, and investigate possible alternatives. A few years ago, the channel began showing a match with Hindi commentary. I complained, and after some time it was switched to English, as it would have been from the start if Now TV bothered with quality control.
Also, the channel has long periods without any cricket at all, just showing people in India talking about cricket.
Dr Martin Williams, Cheung Chau
So far Trump has not hurt US economy
Herb Stark is correct quoting ex-president Dwight Eisenhower’s statement about the “military-industrial complex” (“Listen to the words of a wiser president”, July 16).
It is appropriate as he is referring to President Donald Trump and some of the comments he has made.
Stock markets can be very sensitive when there are signs of instability, especially if there are fears of a new conflict. Institutional investors will often sell off stocks ahead of the small investors. So far, that has not happened since Trump took over at the White House.
The Dow Jones Industrial Average index continues to do well. However, that may change, if investors think that Trump is trying to pick a fight in some part of the world [such as North Korea] and, as a consequence, fear that this could plunge America into a period of deep crisis.
Perhaps people like your correspondent will have a point if Trump’s words and deeds start to adversely affect stock market indices, but that has not happened so far. People may dislike Trump, but at the moment he is not harming the country.
Edmond Pang, Fanling
Parents should be leading by example
While parents can encourage their children to exercise more, once they reach a certain age, many will rebel if too much pressure is put on them to do more sports.
Parents have to accept that teenagers have their own ideas and want to do their own thing. At that time, persuasion is better than ordering them. Also, it is good to encourage independent thought rather than dependence.
There are too many youngsters in the city who do not appear to have much idea of how to look after themselves and are expecting their mothers and fathers to make all the decisions for them, which is not good.
They need to learn to use their initiative, which will stand them in good stead during their working lives. The best solution is to lead by example. Parents should exercise with their children from an early age, as young as six, so that they get into the habit of doing exercises and continue even during their teenage years.
Starting these good habits early means they are more likely to keep exercising throughout their school years and also when they are adults.
John Lo, Tseung Kwan O
Teens need education on illegal drugs
The problem of people using illegal drugs appears to be getting worse here and on the mainland.
The best way to reduce the rate among teenagers is through education. They spend up to eight hours a day at school, but concentrate on academic subjects. There must also be classes which discuss issues like the serious risk posed by the use of illegal drugs.
Often they will be under pressure because of their studies, but they must be told that taking drugs will not help them, but only make things worse. They must also understand that they can be prosecuted for illegal possession and this can lead to a custodial sentence.
Mason Ho Mung-sin, Kowloon Tong