Three routes to success for Hong Kong’s high-speed rail West Kowloon terminus
Second, enhanced efficiency and connectivity. This means rapid transit connections. The terminus must be conveniently connected with the Hong Kong International Airport, the ferry piers and Kai Tak Cruise Terminal. Ticketing should be made easy for all (including foreign travellers), including ensuring the availability of tickets via online channels.
Watch: A first glimpse of Hong Kong’s new high-speed railway terminus
Third, and the most basic, yet over and again we see infrastructures around the city failing to get it right: a hassle-free experience for travellers. Clear signage, rain-free access to public transport, readily available staff speaking various languages, abundant charging ports and lockers, the list goes on, and the authorities should make every possible effort to perfect the logistics of the station.
Despite the many negative reports on the rail link, the thousands of residents who turned up on open days over the weekend were proof of Hongkongers’ expectations and high hopes for the success of the service. The government and the MTR should not let us down.
Felix Yung, Shek Tong Tsui