There is no evidence to prove that English speakers were less worse off in the past when it comes to call centre service. Photo: Shutterstock
SCMP Editorial
Opinion

Opinion

Editorial by SCMP Editorial

Falling standards of English should concern us all

  • Failing to communicate in a language that is so widely used is not just harmful to one’s own business, but also the city’s overall competitiveness

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There is no evidence to prove that English speakers were less worse off in the past when it comes to call centre service. Photo: Shutterstock
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