When it comes to using AI, the real question is one of trust

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Mechanisms need to be put in place to ensure users can trust recommendations, predictions and decisions made by AI systems. AI needs to be explainable rather than a black hole.

Published: 5:56pm, 14 Sep, 2019

Updated: 6:21pm, 14 Sep, 2019

Some people use facial recognition daily to unlock phones. Photo: Shutterstock

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Dr Andy Chun is an associate professor at City University of Hong Kong and convenor of the AI Specialist Group at Hong Kong Computer Society.