Covid-19: the one lesson Hong Kong has yet to learn from Sars – leadership communication
- Post-Sars standard operating procedures clearly work and the Hong Kong government has performed reasonably well in dealing with Covid-19, except in communicating a clear crisis narrative so people know what is being done and what to do
Anthony Cheung Bing-leung is research chair professor of public administration at the Education University of Hong Kong and a former secretary for transport and housing (2012-17). He was president of the Hong Kong Institute of Education and chair professor of public administration until June 2012. Prior to 2008, he was a professor at the Department of Public and Social Administration of the City University of Hong Kong.