Editorial | Latest AI tools call for intelligent response
- Groundbreaking chatbots such as ChatGPT demand a cautious approach from the public, and regulators need to strike the right balance between protecting privacy and allowing technology to advance
Technological developments that have reshaped the world since the early days of the internet have generally been met with both excitement and concern. Our lives have been transformed by the ease with which information can be accessed and conveyed to others and services obtained.
But this has inevitably made inroads into our personal privacy, while fuelling worries about misinformation, scams and corruption of the young.
New artificial intelligence (AI) tools, notably the groundbreaking ChatGPT, are attracting the attention of regulators.
Italy imposed a temporary ban on the powerful chatbot last month after a data breach allowed users to view the conversations and payment details of others. The creators of the tool, US-based OpenAI, said this was due to a bug that has now been fixed.
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But the Italian data-protection authority is investigating whether ChatGPT, which provides users with sophisticated responses to their requests for information, has breached European Union privacy laws.