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China’s coronavirus-hit Canton Fair closes first virtual edition to mixed reviews

  • Organisers cancelled a press conference to mark the closure of the first virtual Canton Fair, with the coronavirus forcing the trade event online
  • Some buyers voiced frustration at lack of interactivity, alleged fake images and poor user experiences, while others said it was a ‘good first effort’

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While the online fair offered live chat and virtual meeting options, one vendor said he had waited for more than an hour for a reply before eventually giving up and logging out. Photo: Xinhua
Sidney Leng

Buyers left the first virtual Canton Fair with mixed feelings, after the renowned trade event was forced online due to the coronavirus pandemic.

The online China Import and Export Fair closed on Wednesday, with some online attendees complaining about poor interactivity and alleged “Photoshopped pictures” of products.
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Organisers of the biannual fair, usually held in China’s southern manufacturing hub Guangdong, cancelled a press conference scheduled for Wednesday afternoon, during which they were expected to release details on transactions.

The online fair was held over 10 days instead of the usual three weeks and attracted 25,000 virtual exhibitors, around the same level as last autumn’s physical event, official figures showed. But some buyers said the forum was not suitable for deal-making.

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Guangzhou-based trader Mohammed Ryan usually attends both annual fairs to find electronics products for exporting to the Middle East and Southeast Asia. He found little merit in the virtual event.

“One of the best things people say about the Canton Fair is that you can actually see the products, touch and feel them. Also when you talk to a supplier, you can get a quick response. If you do not like it, you can move on,” Ryan said.

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“But online, the whole dynamic is not there. You send a message but do not get a response after more than half an hour. The products are all just ‘Photoshopped’ pictures, you do not really see the real product. Suppliers are limited. At least from my experience, I did not see much more added value than on [e-commerce platform] Alibaba or any other sourcing website.”

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