The 1823 app has seen a 100 per cent usage increase in three years. Photo: K. Y. Cheng

How 1823 app has made complaining to Hong Kong government easier

A telephone hotline has evolved into a digital channel for Hongkongers’ complaints big and small. You leave a message about a problem, officials deal with it and message you back. Of course, you can still phone or mail in a complaint, fax it, email it or use social media

Topic |   LIFE

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The 1823 app has seen a 100 per cent usage increase in three years. Photo: K. Y. Cheng
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