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How a Hong Kong bookstore owner is creating a new way of consuming the written word

  • Flow Books owner Surdham Lam plans to turn his second-hand book store into the Flow-brary, a lending library with a difference
  • Borrowers can keep their books as long as they like, or until other readers request them

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Surdham Lam, owner of second-hand bookstore Flow Books, has big plans for his books. Photo: Jonathan Wong

The plight of the bookseller is well documented, and rarely does the story end happily ever after. So when beloved Hong Kong second-hand bookstore Flow Books came in danger of going under 2½ years ago, it was both newsworthy and heart-warming to see patrons raise the necessary HK$150,000 (US$19,300) to keep the enterprise afloat.

Its home now is small and overflowing – books line every inch of shelf space, with stacks on the floor, and a fortress of literature stands in the hallway outside.

Space is a commodity in Hong Kong, which is a problem that Flow alleviates by taking unwanted books from patrons. It is also a problem from which it suffers, so much so that when more than two people are in the shop, it’s like a game of human Tetris.

While the trending solution might be using digital means to move more books into the hands of customers, owner Surdham Lam has never been interested in typical answers. His solution to keeping the shop open when he can’t be there is to leave his phone number at the door so customers can WhatsApp him or send him a PayMe payment, working on an honour system that hasn’t failed him yet. (And why would it, when he’s known to ask customers how much they wish to pay, rather than suggesting a price?).
Floor to ceiling books in Flow Books. Photo: Christina Ko
Floor to ceiling books in Flow Books. Photo: Christina Ko

And while space has been shrinking, his ideas are getting bigger. Among them are plans for the world’s largest lending library, called Flow-brary.

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