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‘Your diversity doesn’t count’: Levi’s AI models prompt anger, but the denimwear label says they’re not a substitute for real action

  • Levi’s has been criticised for using AI as a replacement for hiring and paying diverse models
  • The brand said it is not scaling back its commitment to working with diverse models, but that AI could help it show its products on a range of body types quicker

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An AI-generated model created by Lalaland.ai for Levi’s. The denimwear label has been accused of replacing real diverse models with AI ones. Photo: Levi’s
Business Insider

Levi’s said its decision to use AI-generated diverse models was not a “means to advance diversity” or replace real action following an outcry.

The denimwear brand came under scrutiny this week after it announced a partnership with Lalaland.ai, an AI company set up in 2019, to use AI-generated models with more diverse skin tones and body types.

“With these body-inclusive avatars, the company aims to create a more inclusive, personal and sustainable shopping experience for fashion brands, retailers and customers,” Levi’s said.

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However, critics said AI-generated models were a lazy way to address diversity issues, and meant that diverse models would miss out on opportunities to be hired and paid by Levi’s.

“Your diversity doesn’t count if you’re not diversifying who’s on the payroll,” one Twitter user wrote.

It looks like they’re trying to shortcut their way into the commercial benefits of demonstrating a more representative model, without doing the work
Shereen Daniels, CEO and founder, HR Rewired

Levi’s said in a statement on Wednesday: “We are not scaling back our plans for live photo shoots, the use of live models, or our commitment to working with diverse models. Lalaland.ai’s technology, and AI more broadly, can potentially assist us by allowing us to publish more images of our products on a range of body types more quickly.”

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