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Luxury travel
LifestyleTravel & Leisure

How business class could feel like a budget flight, with fewer frills, charging for ‘extras’, but lower base fares

  • Premium airlines, including Emirates and Lufthansa, are looking at new ways to get more money out of business class passengers by ‘unbundling’ services
  • This means selling cheaper tickets and removing various perks, such as the business class lounge and the chance to upgrade to first class

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Emirates and other premium airlines have plans to redefine their business-class strategy, copying the way budget airlines sell cheap tickets and charge passengers for any extra. Photo: Alamy
Bloomberg
Heading off on a business trip used to be simple. Book a ticket, pack your bag and be on your way. In the future? Not so much. Business travellers could have to navigate a variety of fare types and add-ons – in some cases inspired by low-cost airlines and their thirst for what the industry terms “ancillary revenue”.

This is revenue earned on top of the original booking, typically using a low headline price to reel in the traveller, then dangling cost-extra items such as meals, baggage, seat selection and frequent flier miles.

While full-service airlines aren’t rushing all the way down that route, they’re beginning to slice and dice the market to unlock additional profit from premium passengers. The good news is that this can result in cheaper fares, even at the pointy end of the plane.

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Emirates’ “Special” business-class fares remove core components of the airline’s business-class proposition, such as lounge access and a chauffeur-driven ride to and from the airport.

Business-class seats on an Emirates Airbus A380. Photo: Alamy
Business-class seats on an Emirates Airbus A380. Photo: Alamy
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Ever cautious not to cannibalise its premium cabin – one reason Emirates has yet to introduce premium economy, although that’s planned for 2020 – the Gulf-based airline says that while these cut-price fares have been “introduced on all routes, availability is often based on demand and supply”.

The savings are not insignificant. For example, for selected dates in early 2020 Emirates lists its “Special” business-class fares between Dubai and Paris at 7,350 dirhams (US$2,000) – a discount of around 17 per cent over the next cheapest Saver business-class ticket, and almost one-third on the mid-range Flex fares.

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