Trying to cancel your Airbnb booking? You’re not the only one – but the home rental firm’s cancellation policies in regards to the coronavirus have been accused of being confusing. Photo: Reuters Trying to cancel your Airbnb booking? You’re not the only one – but the home rental firm’s cancellation policies in regards to the coronavirus have been accused of being confusing. Photo: Reuters
Trying to cancel your Airbnb booking? You’re not the only one – but the home rental firm’s cancellation policies in regards to the coronavirus have been accused of being confusing. Photo: Reuters

Coronavirus: how to get a refund from Airbnb, and why guests are confused by the company’s policies

  • Many travellers have taken to social media to express their confusion over Airbnb’s refund policy over trips cancelled because of the coronavirus
  • We break down the policy and explain who is eligible to get money back

Topic |   Coronavirus pandemic
Trying to cancel your Airbnb booking? You’re not the only one – but the home rental firm’s cancellation policies in regards to the coronavirus have been accused of being confusing. Photo: Reuters Trying to cancel your Airbnb booking? You’re not the only one – but the home rental firm’s cancellation policies in regards to the coronavirus have been accused of being confusing. Photo: Reuters
Trying to cancel your Airbnb booking? You’re not the only one – but the home rental firm’s cancellation policies in regards to the coronavirus have been accused of being confusing. Photo: Reuters
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