Hong Kong’s Mandarin Oriental voted best luxury hotel brand in the world, ranked for its ‘passion, commitment, ethos and values’
- Mandarin Oriental claims No 1 spot in annual ranking of best luxury hotel brands by LTI – Luxury Travel Intelligence. Two other Hong Kong brands are in top 12
- Rosewood takes 10th spot, down from No 3 position in 2022, and The Peninsula is a new entrant; Viceroy and COMO brands drop out of the top 12 in the rankings
Hong Kong-based Mandarin Oriental is the best luxury hotel brand in the world, according to the latest annual ranking by LTI – Luxury Travel Intelligence, and two other brands in Hong Kong feature in the top 12.
LTI is a global members-only organisation that provides digital reporting for affluent travellers “based on our honest and detailed intelligence”. Each year, the organisation assesses luxury brands that own or manage 10 or more properties according to a number of touch points relevant to the luxury hotel sector.
This year, LTI’s algorithm used 130, each with its own weighted value, to give a possible total maximum score of 4,663.
“The touch points relate to overall brand performance, not the performance of individual properties,” according to a press release from LTI. “The focus is on a brand’s ability to deliver: its passion, commitment, ethos and values, as well as the quality of its management and staff.”
Before the algorithm gets to work, “Our researchers engage with everyone from CEOs of the brands we have rated to thousands of managers, staff and guests”.