Have you heard about the mess formerly known as Viva Macau Airlines? The Macanese-run airline stopped its service without prior announcement late last month. Hundreds of passengers who booked flights with this budget airline only found out when they got to the airport and discovered they were stranded. The Macanese government said they couldn’t even get in touch with the airline, which resulted in the government terminating Viva’s right to operate (meaning all Viva flights are grounded and they can no longer sell tickets). One day later Viva released a press release, saying they were “shocked” by the government’s decision. Er, hello? Shocked? How about the fact that you stopped flying your planes to start with? Ever since its maiden flight in September 2006, Viva Macau has had super-cheap promotional fares as low as $199 for a single flight to Hanoi, in hopes of attracting customers. However, it also has a notorious reputation for canceling and delaying flights for unexplained reasons. At least three travel agencies in Hong Kong organize tours with Viva Macau. Meanwhile, Viva Macau claims to be operating two hotlines for travelers: (853) 2871-8880 and (853) 2871-8883.