Just so you’re prepared, we went to the relevant experts to find out what you should do if an emergency situation arises. If you have any we missed, drop us a line at email@example.com . We’ll be glad to add them to our worst-case handbook. You’ve Been Arrested You've been drug in by the fuzz and as you face the camera for a mugshot, you naturally start to wonder what rights you have. If only you had had the chance to talk to Mr. Hong, Counsel Member of the Hong Kong Law Society (2826-1168), who would tell you: 1. The police only need to have reasonable suspicion in order to arrest you. If you are arrested, don’t panic, and remember that it doesn’t mean charges will be pressed against you. 2. Keep your mouth shut. You have the right to remain silent, so take advantage of this whether you are guilty or not. If you do speak, do not lie. Even white lies may incriminate you in ways you’re not aware of. 3 . Make sure the police serve you a notice detailing your rights. They are required to give you this wrielevtten notice. 4 . You have the right to call a lawyer. Foreign nationals have the right to notify the consulate or embassy of their home country. Consulate officials may or may not be allowed to speak to you, but they can help you find a suitable lawyer or solicitor. Only your legal representation has the right to speak with you; all others are left to the discretion of the police. 5. Issue a statement after conferring with your lawyer. Don’t even think about issuing a statement before conferring with your lawyer. Your Friend Is Seriously Depressed Alice Yu, a counselor at ReSource Counselling Center (2523-8979), says that having a seriously depressed friend is not a situation to take lightly. Expressing that you care for the person is key, as is trying to find ways to instill hope for the future. A depressed person can only see the dark side. Try to get them to look at the bright side. If they have a plan, that’s a definite sign they may be considering suicide, especially if they’ve tried it before. Specifically, these are the steps you should take when assessing a friend’s condition. 1. Figure out what the person is feeling. They usually display signals, like saying they have no hope or future. Ask questions to make sure you know how the person is feeling. 2. Instill some hope. 3. If they are feeling depressed, the best thing to do is to get them to consider checking themselves into a hospital for one night. Friends should accompany the person all the way through until the person is safe. 4. If the person resists or doesn’t want to go, contact the family and express your worries based on what you know. Make sure that the person is watched for 24 hours, and possibly every two hours - or even be accompanied all the time. 5 . In the worst-case scenario, call a doctor and tell them the person has to be committed. Call an ambulance immediately if the situation is even worse. Paramedics have the right to use force if the situation requires it. 6 . Once they pass through the crisis stage, that doesn’t mean it’s over. It’s best to see a doctor or counselor afterward to start treatment, either with medicine or counseling, to lower the possibility of the situation happening again. In addition, there are also trained volunteers on call 24 hours a day at Samaritans (2896-0000), Suicide Prevention Service (2382-0000) and Hong Kong Befrienders (2389-2222), all of which offer bilingual language speakers. They’re trained to listen, and that can make all the difference. Your Elevator is Stuck with a Woman Giving Birth As you wait with your colleagues to be rescued from a stuck lift, you hear someone moan, “I think my water just broke!” Good thing you took those midwife classes with Hulda Thorey from Annerley Midwives (2983-1558). 1. If you feel you may soon be rescued, help the woman lie on her side or get her on her hands and knees in order to slow the birthing process. 2. Don't panic if she has to give birth. Immediately call 999, the woman’s doctor, or her midwife. 3 . Cover a flat surface with extra clothes or blankets. Remind the mother to breathe slowly and stay calm. 4. When the baby emerges, support its head and neck. The head may already be turned to the left or right to help its shoulders exit. Do not adjust the head. 5 . Stroke the baby’s head and nose downward to remove mucus. If your hands are dirty, use tissues or a cloth. 6. Do not cut the umbilical cord or separate the placenta. This will cause the mother and baby to bleed and lose oxygen. 7. Stimulate first breaths by rubbing the baby’s chest or back. 8 . Encourage the mother to breastfeed. Breastfeeding will nourish the baby and also stimulates a hormone that will help to stop blood loss. 9 . Keep the baby as warm as possible. Cover its head and make sure to wrap it in clean, dry clothes. Do not use the same cloth used to clean and dry the baby. You Get Lost Hiking It was supposed to be a wonderful day out, but now it's getting hotter, everything looks the same, you can't tell north from south and you've forgotten the way back. Franky Chung, Chairman of Climb Up (2802-6829), knows what to do. 1 . Prevent getting lost by hiking in a group. There should be a predetermined leader and someone who stays at the back of the group to make sure no one is left behind. 2 . Bring your mobile phone and record the numbers of your group members before starting out. 3 . The leader of the group can mark the path with chalk so the other members will know the right way even if they can't see the leader. 4 . If you are separated from the group and lost on a path, turn around and go back the way you came. Do not try to continue forward. 5 . If you are lost in the bush, walk downhill and look for a path. Do not walk uphill. If you find a small stream or waterway, follow it downstream. By following the stream, you will eventually arrive at a larger body of water or the sea. Also, the area of land around the stream is usually sparser than the forest, making it easier for helicopters and search parties to see you. 6 . Do not panic, and be careful not to put yourself in unnecessarily dangerous situations. You’re In A Car Accident It all happened so fast. In a blur, you swerved to miss the guy on the bike and hit an oncoming car instead. The Hong Kong Police Force and Mr. Hong of the HK Law Society know exactly what procedures should be taken. 1. Stop your vehicle. 2 . If there are no casualties or property damage, move the vehicles involved to a safe place to exchange information and registration numbers. Small accidents can be handled without the help of the police, but make sure to get the settlement in writing. 3 . If, for some reason you are unable to provide this information to the other party, report the case to the police within 24 hours of the accident. 4 . If the accident involves casualties, injuries, or damage to road facilities, call the police as soon as possible. You may also call 999 for an ambulance. Do not leave the scene of the accident. 5 . If there is any question of blame, do not move the cars until the police have arrived and made a report. 6 . To lodge a complaint against the other party, you must report the case within ten days to the police. Also inform your insurer in time. Different companies have different time limits, but you usually have seven days to report the accident. You’re Surrounded by TV Monitors They’re on the buses, in the KCR, over our head, under our feet - even next to the register at 7-11. What do you do when the drone becomes too much? 1 . Buy the TV-B-Gone universal remote from Adbusters Media Foundation, “the ultimate jamming tool for recovering public space.” Get it at www.adbusters.org . They have two versions – one for Asia and North America and the other for everywhere else – so make sure to order the proper one. It’s about $200. 2. This tiny device is simple to operate. Aim it at any TV seven-17m away and click the switch. It will work on nearly every kind of TV monitor, though certain secure military devices will be resistant. 3 . Enjoy the silence. Your Dog’s Gone Wild Your furniture is taking the hit and your shoes are filled with feces. Is he punishing you? Before jumping to conclusions, here’s a word of advice from Rosemary Tang of Pawsitive Trails (9046-2604). 1 . Badly behaving pets may have many reasons for suddenly becoming so, but the most common reason is unsupervised time alone. Don’t leave your pet alone for an extended amount of time unless absolutely necessary. 2 . When your pet misbehaves, do not beat it. This will encourage aggressive behavior. 3 . Consider confining your pet to a smaller space. Feed it in this space, and give it treats there to accustom it to its new home. 4 . Retraining will take weeks, even months. Pet training and behavioral classes can help you learn how to communicate with it and train it more properly. 5 . If your dog turns against you, watch for telltale signs of aggression like staring and growling. If your dog does this to you, it may be time to seek professional help. Your Credit Card’s Been Revoked Right when you’re about to seal the deal with big clients at a fancy dinner, the waiter politely brings you back your denied credit card. To avoid washing the dishes, follow these face-saving tips from John Channing at Dale Carnegie Training (2845-0218). 1 . If you are a regular at the restaurant, talk to the manager or bell captain to explain the situation. Ask if they could open a tab or put it on credit until you can return to pay the bill. Offer to leave collateral, such as your ID card. 2 . Call a friend or colleague and ask if you can use their credit card over the phone to pay the bill, and then pay them back later. 3 . Call the credit card company. You can check your limit and possibly pay part of the bill in cash and part on the card. You can also ask the company to extend your credit. 4 . Run home or to a friend’s home to get cash. Before dashing out, explain to your dinner companions where you are going. 5 . At the worst, ask your fellow diners to pay the bill for you. Explain the situation honestly and, if there are specific reasons, tell them why your credit card is being denied. Your Junk Is Sinking The waves are rocking and water is seeping through the cracks and up around your ankles. Is it time to jump ship? Malcolm Williamson at Jaspas Party Junks (2869-0733) says it’s not. 1 .\tTry not to panic. 2 . Check the situation with the captain before doing anything. Under no circumstances should you jump out of the ship before being told by the crew that it’s necessary. The crew may not know you have gone, and you could end up lost at sea alone. 3 . Grab a life jacket and put it on. Assist anyone who needs help, like children, the elderly, or intoxicated adults. 4 . Wait for the captain to tell you what to do. If you jump out too early, you may get run over or injured in the ship’s propeller. 5 . When you are finally told to leave the ship, stay in a group. If possible, take a torch or light of some sort to signal for help. Do not leave the group. Individuals stand a higher chance of being swept away with the current or getting lost. You’re Jilted At The Alter It's supposed to be the most wonderful day of your life - so why is your husband-to-be legging it down the aisle? According to Caroline Shaw from The Wedding Company (2869-4222) in Central, this is what you should do: 1 . Don’t burst into tears. Everyone’s already seen you get jilted, and you don’t want to exacerbate the embarrassment you’ll start to feel in a few days. 2 . Get the wedding dress off as soon as you can. 3 . Call the caterer, florist and reception site to see if you can get any of your money back. If you can’t, consider having the party anyway. 4 . Get the best man to make a short speech explaining what happened and instruct the guests to take back the presents. 5 . Call the travel agent to either cancel or postpone the honeymoon trip. Depending on who paid for the trip, you may even want to go with a close friend. 6 . In the coming weeks, think about returning or trading in the engagement and/or wedding rings to avoid remembrance of the Day that Never Was. Your Identity Has Been Stolen You’re sifting through bill after bill when suddenly you see a number to make your eyes pop: $120,544 on Ebay? David Fernyhough of security consultancy firm Hill & Associates tells us how to deal when your credit card and identity details are stolen. 1 . Report the lost documents and cancel them immediately. 2 . Your personal information can be used to apply for credit cards and passports. Contact your banks, embassy and any financial institution you are a part of to put a freeze on any applications made using your identity details. 3 . If you find yourself bombarded with bills and statements for cards you never applied for, or loans you never took out, you may have to apply to get your ID card number, passport number and maybe even your name changed. Ouch. You’ve Left Your Stuff in a Cab Another night, another drunken cab ride, another lost phone. Eiji Leung of Taxi Union Lost Report Service Center has the following advice: 1 . Call the Lost Report Service Center at 2385-8288 to report your missing items. Give a description of the lost items, your contact details, the time of loss and the location of your pick up and drop off. 2 . The center will broadcast the information over taxi radio. If the driver of your taxi then finds anything in his back seat, he should turn it in. 3 . The center will also lodge a report with the police's lost property department. You're Being Peeped On You step out of the shower, reach for your towel, glimpse out the window and - wham! there's a yellow-helmeted man leering at you from your 14th floor window. What to do? 1 . In a court of law, this counts as sexual harassment. So if you can, snatch some covering, grab your camera and snap a quick shot of the perpetrator’s face. 2 . Find out the name of the construction company and then call the police. You can even inform the perp of what you’re doing, if he’s still hanging around. 3 . Let the cops know that a strange man has been staring at you, and that you have his company name and maybe even his picture. 4 .\tDraw the curtains next time. You’re Hungry During a Typhoon Eight But your fridge's empty. Will anyone deliver? 1 .\tCuisine Courier (2596-0000) is a delivery service that will pick up food from most restaurants in SoHo. However, in a Typhoon 8, they claim they will only travel within SoHo and Mid-levels. 2 . Pepperoni’s (2869-1766) are a pizza, pasta and rib chain. With stores in Stanley, SoHo, Happy Valley, Wan Chai and Sai Kung, the delivery network spans most of Hong Kong. They say they too will deliver. Your Maid is Stealing From You You've noticed loose change disappearing. Then your diamond cufflinks go missing. You live alone, so there's only one suspect - your domestic helper. Ms. Wong at the Sun Gei Yun Maid Agency has some tips for catching a thief. 1 . You can try accusing someone without proof, but that may only teach them to be more discreet. Plus you could be wrong. So try to accumulate some evidence of guilt first. 2 . Lay a trap: copy the serial numbers of a few notes and leave the cash lying out. 3 . As soon as you notice the money missing, go through her stuff to find the notes. 4 . If you are unable to obtain proof this way, outfit your house with hidden cameras in any rooms where valuables or money is kept. 5 . Make a list of things you’ve noticed missing, and once you have captured a theft on tape, confront your domestic helper. 6 . If you choose to terminate her contract, you do not have to pay her one month’s notice, nor pay for her ticket back home. 7 . It is then up to you whether you want to call the police. Keep in mind that if you choose to press charges, she will never be allowed back into Hong Kong. You’re Being Sexually Harassed Your boss is fondling you? Sam Ho of the Equal Opportunities Commission explains how to put a stop to it: 1 . Say no. Tell the harasser to stop. If it happens again, send a letter to your harasser asking them to stop. Keep a copy for yourself. 2 . Write down what happened. Record the date, time and place. Include what the person said to you and what they did and any potential witnesses. This information is useful if you decide to go to court. 3 . Talk to your union representative if you are a member of a union. 4 . Talk to your employer. They may have a written policy against sexual harassment and a procedure for making a complaint. Check your handbook or talk to the personnel department. 5 . Keep a record of your work. Keep copies of your evaluations and any letters or memos that show you did a good job. The harasser may question your performance as part of their defense. 6 . Call the Equal Opportunities Commission for assistance at 2511-8211. They can help you resolve the situation either through conciliation or legal action. Visit their site at www.eoc.org.hk . You've Dropped Your Keys Down the Elevator Shaft Eva Tang, communications manager at Otis, the largest elevator company in the world (2759-3113) tells us what to do if you accidentally drop your keys down an elevator shaft. 1 . If you drop your keys 40 or 50 floors, it will be quite difficult to find them. If they were dropped on the 8th or 10th floor, it’s much easier. The elevator company can send a technician into the shaft to find them. Every year, Otis receives around ten such requests. 2 . In most cases, the operator's contact details are posted beside the elevator. Most of them have 24-hour hotlines. Key retrieval will usually cost you about $300-400. 3 . Otherwise, contact the management office of the apartment block. About every two weeks technicians go into the shaft to do maintenance work. They could get it for you on their next trip down.