Japan Airlines has dropped “ladies and gentlemen” in favour of more inclusive greetings such as “attention all passengers”. Photo: AFP Japan Airlines has dropped “ladies and gentlemen” in favour of more inclusive greetings such as “attention all passengers”. Photo: AFP
Japan Airlines has dropped “ladies and gentlemen” in favour of more inclusive greetings such as “attention all passengers”. Photo: AFP
Mercedes Hutton
Opinion

Opinion

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Japan Airlines ditches ‘ladies and gentlemen’ greeting – is it woke or purely tokenistic?

  • The socially conservative country is slowly waking up to LGBT rights, with a survey showing overwhelming support for same-sex marriage
  • ‘We aspire to be a company where we can create a positive atmosphere and treat everyone, including our customers, with respect’, says the carrier

Japan Airlines has dropped “ladies and gentlemen” in favour of more inclusive greetings such as “attention all passengers”. Photo: AFP Japan Airlines has dropped “ladies and gentlemen” in favour of more inclusive greetings such as “attention all passengers”. Photo: AFP
Japan Airlines has dropped “ladies and gentlemen” in favour of more inclusive greetings such as “attention all passengers”. Photo: AFP
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