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What was it like to work for Elizabeth Holmes at Theranos? Here’s what former employees say about The Dropout’s disgraced billionaire CEO, from her Steve Jobs turtleneck to no-talking policies

What was it really like working for disgraced Theranos CEO Elizabeth Holmes? Photo: Getty
The trial of Ramesh “Sunny” Balwani continues just months after a jury convicted his ex-girlfriend, Elizabeth Holmes, of defrauding investors. Balwani has described himself as an “investor” in the failed start-up, but the government is using his own words, where he said via text he was involved in every aspect of Theranos, against him. Meanwhile, former Theranos staffers continue to speak their truth about their time at the company.
Erika Cheung is a whistleblower and former Theranos employee. Photo: Xiaomei Chen
Former employee and Theranos whistle-blower Erika Cheung, played by actress Camryn Mi-Young Kim in The Dropout, talked about her experience in a 2020 TED Talk, but she isn’t the only one who’s spoken up since the company was exposed.
 

Theranos was touted as a revolutionary healthcare company that could run multiple tests using a single drop of blood. It received millions in funding, but soon the science and testing behind the company was exposed to be a lie. Holmes, the CEO of Theranos, was convicted on four counts of conspiracy and wire fraud.

As Theranos continues to make headlines, here’s how staff who worked at the company described their time under Holmes and Balwani.

The green juice obsession

 

According to Leona Marlene, a former Theranos employee between 2012 and 2014 and assistant to Holmes, the Theranos CEO was obsessed with green juice. Marlene had to make two trips a day to a health store to pick up the beverage for the former CEO. In multiple TikTok videos, Marlene said she had to be at Wholefoods at 7am to pick up four green juices and return later in the afternoon to pick up another four so they could be “fresh”. Marlene also said she worked 18-hour days and would often buy the green juices in bulk, telling Holmes she had bought them fresh, when they had actually been in the fridge.

Refinery29 reported that Holmes was a firm believer in “biohacking”, which is a process of experimenting with diet and environment to try and get control of one’s biology. Holmes is known to have adopted a vegan diet early in her career, apparently claiming that not eating animal products helped her work more hours with little sleep. John Carreyrou wrote in his book Bad Blood: Secrets and Lies in a Silicon Valley Startup that Holmes had a chef who made her salads and juice throughout the day. According to an old profile in Fortune, Holmes said her food is bland and free of dressing and spices.

Working hours

Amanda Seyfried as Elizabeth Holmes, pre-fashion makeover, in Hulu’s The Dropout. Photo: Handout

Marlene described how she and her colleagues were so passionate about the idea that they were playing some part in history that they didn’t set boundaries and just worked all the time.

Elizabeth Holmes and Ramesh Balwani were secretly dating throughout the rise and fall of Theranos. Photo: @profblue/Twitter

Marlene said her rate was US$18 per hour, but she ended up making six figures because she worked so much over time. Her official work hours were from 9am to 8pm, and she said she worked most Saturdays and Sundays.

She said employees were not allowed to talk to each other, but noted that many defied this and met secretly for “happy hours”.

The former executive assistant said she met some of her best friends at Theranos and she had not spoken about her time at the company for years, adding that she was “mildly terrified” of Holmes and Balwani and still somehow thought she would get into trouble for talking about them.

The Christmas jerseys

 
Ana Arriola was a former Apple product designer and joined Theranos in 2007 as its chief design architect. She said Holmes underwent a noticeable transformation in terms of her fashion sense, remembering how, at the beginning, the disgraced tech queen was rather awkward with her outfits, wearing “frumpy Christmas jumpers … things you would only see during the holiday season”. Arriola had worked closely with Steve Jobs and Holmes asked about his standard black turtleneck. When she explained that Issey Miyake had created a line of manager apparel, Holmes soon started wearing turtle necks just like him.

A life in limbo

 

As Holmes went on trial last year, former staff members said they felt like they could not move on with their lives. According to a CNN report, one person said recruiters were hesitant to employ someone who had been part of the sham that Theranos was exposed to be.

Janina Dong, a former recruiting manager at Theranos, said she doubted her own ability and decided to work part-time as a result, reports CNN. Another staff member claimed that she had taken six months off after Theranos was shut down because she was exhausted physically and emotionally.

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  • Former assistant Leona Marlene revealed on TikTok the healthcare start-up’s horrific working environment, in which staff weren’t allowed to talk and had 18-hour days, including weekends
  • Holmes and Ramesh ‘Sunny’ Balwani created a culture of fear, but she’d always make sure to have her daily dose of Wholefoods green juice and vegan salads