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A buffet at 3am, guitar playing on an iceberg and other crazy superyacht crew member stories

From middle-of-the-night buffet requests to stopping on an iceberg for a guest to play guitar, superyacht crew members have had some pretty demanding requests. Photo: Getty

Working on a superyacht is gruelling. There are long hours, never-ending cleaning chores and demanding guests and owners. But there are salacious stories, too.

Business Insider recently polled superyacht crew members to get an inside look at life on board. And when asked for the strangest request they've ever received from a guest or owner, they had several stories to share.

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Whether guests are paying millions to run the yacht or hundreds of thousands to charter it out for a week, they expect to get their money's worth – as well as everything they want.

That leaves many superyacht crew members running around trying to meet the highest expectations. From the funny to the ridiculous to the tedious – and not excluding the salacious – here are some of the strangest requests they've received on the job.

Some are extreme sports fans

One superyacht owner wanted to watch the NBA basketball team he owned play a game. So he called to move the satellite footprint. Photo: Shutterstock

Michael, a former yacht captain who worked on yachts ranging from 130 feet to 170 feet, recalled a time when a superyacht owner wanted to watch the NBA basketball team he owned play in the semi-finals or finals. At the time, the yacht was anchored near a reef off of eastern Honduras, where there was terrible satellite coverage, he said.

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“He also owned a small network that broadcast the game and paid to have the satellite footprint moved to cover our area, which [cost] tens of thousands of dollars,” he said. “Still we did not get the game. The only image that came across of the game was his mother, who loved the team, sitting next to Stevie Wonder.”

Beach toys are important

One guest requested an inflatable crocodile and baby water floats at 8pm for the next morning. Photo: Shutterstock

Time on the water isn't complete without good inflatable floats. At least, that is, for some of the guests that chief stewardess Nic has had on board.

At 8pm, her guests requested an inflatable crocodile and baby water floats – and they wanted them for the next morning. “One hire car and six hours later, we arrived back at the boat with the items,” she said.

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There may be more trips involved

One guest forgot his bag and asked the superyacht crew to fly a 34-hour round trip to pick it up. Photo: Shutterstock

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Superyacht owners can sometimes be forgetful. But somehow they always have a way of getting what they need – no matter where they are.

Mark, the captain of a 114-foot yacht, said his superyacht owner once needed a crew member to fly a 4,000-mile round trip in 34 hours, via business class, to pick up a small bag of clothes for the boss’ wife.

Some requests are mind-blowingly tedious

The luxurious superyachts are equipped with salons and other lounging spaces. Photo: Shutterstock

Some requests aren't extravagant but are tedious and meticulous. A stewardess on a 112-foot sailing yacht told Business Insider she was once asked to pick out all the broken sweets in the candy bowls.

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Guests make sure they can get anywhere they want

Need to get off? Some superyacht guests opt to hire a private helicopter. Photo: Shutterstock

One crew member was working on a motor yacht anchored in Greece, and a guest wondered why they weren't playing golf; the crew member told him the nearest course was three hours away.

“Without hesitation, he asked, '[Is] there no helicopter available?'," the crew member said. “I was a bit taken aback and let him know I hadn't considered that option. He politely let me know he would be happy to pay for one … Sure enough, several residents took the option for private airlift via helicopter or jet to play a round of golf.”

He said they've also stopped the yacht for a guest to play his guitar on an iceberg while cruising the Arctic.

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Chefs are expected to work around the clock

One chef on a 150-foot motor yacht was woken up at 3am to cook a meal. Photo: Shutterstock

Yacht chefs need to deal with especially demanding requests – they're always at the whim of someone else's appetite and cravings.

After being in bed for almost three hours, one chef on a 150-foot motor yacht said he was asked to whip up a small-plate buffet – at 3am.

Some crew members are asked to keep quiet and get dirty

The work aboard a superyacht is gruelling and often special requests are made by guests. Photo: Getty

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One crew member who has worked on yachts ranging from 100 feet to 130 feet as both a mate and a junior engineer has seen it all.

“On the deck side, [the most extreme request has] been to purposely keep my eyes down and not address the topless prostitutes on board,” he said. “On the engineering side, it's been to get in murky canal water to dig the ocean floor deeper and scrub the bottom of the boat.”

Some guests get very thirsty

Sometimes the beverages on board are not enough; one guest asked for Fanta to be flown to a private island. Photo: Getty

A second stewardess who works on a 200-foot yacht said an owner once asked if they could fly some Fanta soft drink to an island in the middle of nowhere.

Note: Business Insider was able to verify each crew member's identity, but we refrained from publishing their full names to protect their privacy.

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Hiring a helicopter to go golfing, avoiding topless women on board, flying 34 hours to pick up a bag, and other unbelievable superyacht crew demands