Suzanne Santos, chief customer officer, Aesop, shares the brand’s strategies and products. Photo: Aesop Suzanne Santos, chief customer officer, Aesop, shares the brand’s strategies and products. Photo: Aesop
Suzanne Santos, chief customer officer, Aesop, shares the brand’s strategies and products. Photo: Aesop

Aesop’s Suzanne Santos talks e-commerce, bringing Australian luxury skincare to China and why the Sublime Replenishing Night Masque took four years to develop

With wellness brand founder Dennis Paphitis, chief customer officer Suzanne Santos has focused on building customer experience, in-store and online

Topic |   Skincare
Suzanne Santos, chief customer officer, Aesop, shares the brand’s strategies and products. Photo: Aesop Suzanne Santos, chief customer officer, Aesop, shares the brand’s strategies and products. Photo: Aesop
Suzanne Santos, chief customer officer, Aesop, shares the brand’s strategies and products. Photo: Aesop
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