Outage of Gmail and other Google services hits the Asia-Pacific

Various websites that track Gmail problems and outages showed a spike in users, many from the Asia-Pacific, reporting problems with the email service from about 2am GMT (10am Hong Kong time).

In a statement on their service website, Google said: “We’re investigating reports of an issue with Gmail. We will provide more information shortly. The affected users are able to access Gmail, but are seeing error messages, high latency, and/or other unexpected behaviour.”

Affected users were unable to send emails, receiving an error message that said: “Message could not be sent. Check your network and try again”.

Google confirmed that Google Drive was also affected with users “seeing error messages, high latency, and/or other unexpected behaviour.”

Google Maps also appeared to be experiencing issues, with users who tried to use Street View mode seeing a black screen, instead of images of the location. This issue was not confirmed by Google on its G Suite dashboard.

Google has not confirmed the cause of the outages or how long they would last.