Dishonest dating services received nearly 2,000 complaints, prompting Japanese watchdog to investigate
Matchmaking has long been an accepted part of Japanese society but an ageing society, fewer children being born and stagnant wages have combined to sharply curtail the number of eligible singles
Nearly 2,000 complaints were filed against matchmaking companies in Japan in 2016, with the nation’s consumer rights watchdog sufficiently alarmed at rising reports of sharp practices in the sector to issue an alert.
In a nine-page report released earlier this month, the National Consumer Affairs Centre (NCAC) said it had received 1,983 complaints against companies that had promised to unite singles with the perfect partner and often collected large fees for their services – but then failed to deliver.
In more than a quarter of the cases, the NCAC said, the complaints were filed by parents who were despairing of their adult sons or daughters finding a partner and had registered on their behalf without informing their children.
With no explanation in advance, I was suddenly charged a huge amount as the marriage fee
Matchmaking has long been an accepted part of Japanese society but an ageing society, fewer children being born and stagnant wages have combined to sharply curtail the number of eligible singles.
Women are having to lower their ambitions for a man who meets the requirement of the “three highs” – a high level of education, a high salary and physical height – in potential husbands, while there are an alarming number of men who work in poorly paid jobs and have essentially given up hope of ever being able to afford a wife and family.
Growing numbers of ageing parents are therefore taking their children’s love lives into their own hands, sometimes with disastrous consequences.
Registrations fees are typically around 400,000 yen (US$3,517) and many of the complaints to the NCAC involved agencies telling customers to keep their enrolment “secret” for a couple of weeks. The legally mandated “cooling off” period, during which a customer can cancel a contract with a value or more than 50,000 yen without incurring a penalty, is eight days.