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How Twitter became ubiquitous in Japan

  • While the popularity of Twitter has stagnated in the US, the app has mass appeal in Japan, where students use it to follow their favourite bands, anime fans list their accounts on business cards, and monks use it to share videos.

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Japanese users are the biggest fans of Twitter in Asia. Photo: Reuters
Bloomberg
When Japan suffered a huge earthquake in 2011, Twitter was one of the only ways many Japanese could communicate amid mass confusion and damaged infrastructure.

The social media platform’s popularity started growing in the country after that. So it was a surprise to Yu Sasamoto, who joined Twitter as head of Japan in 2014, when he learnt that revenue figures there were trailing other markets.

That changed when the platform in 2014 began letting advertisers promote mobile apps that encouraged users to download or open mobile apps directly from a tweet. And in November 2016, the social network hit a big milestone: 40 million people, about one-third of Japan’s population, were logging into Twitter at least once every month.

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Now, five years after Sasamoto joined, Japan is Twitter’s second-largest market behind the United States, and it raked in US$136 million in revenue from the region in the first quarter. It’s the most popular western social media platform, ahead of Facebook and Instagram. (Line, a direct messaging app, is also huge in Japan.) 
Japanese people tend to not feel comfortable expressing feelings or opinions in public.
Kiyo Yamauchi, researcher

As Twitter’s user base has stagnated in the US – where Twitter has been dogged by the perception that it’s a non-intuitive platform, more suited for public figures, entertainers, and journalists – increasing advertising dollars from Japan has propped up Twitter’s total revenue.

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