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South Korea
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South Korean firm suspends LGBT-hating chatbot over hate speech

  • Lee Luda, which has the persona of a 20-year-old female student, picked up language patterns from 10 billion conversations on Kakao Talk
  • In one instance, Lee said it ‘despised’ gays, while in another conversation, it said it would ‘rather die’ than live as a handicapped person

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Lee Luda, the AI chatbot of South Korean start-up Scatter Lab. Photo: Handout
Agence France-Presse
A popular AI-driven chatbot in South Korea with the persona of a 20-year-old female student was taken down this week after it was accused of bigotry towards sexual minorities, the #MeToo movement and the disabled.

Lee Luda, developed by Seoul-based start-up Scatter Lab to operate within Facebook Messenger, became an instant sensation for her spontaneous and natural reactions, attracting more than 750,000 users after its launch late last month.

Luda’s AI algorithms learned from data collected from 10 billion conversations on Kakao Talk, the country’s top messenger app.

But the chatbot has been rapidly embroiled in a spate of allegations that it used hate speech towards women and ethnic minorities, triggering a controversy that eventually forced the developer to take it offline.

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In one of the captured chat shots, Luda said it “despised” gays and lesbians. In another, Luda said it “hated” Black people.

When asked about transgender people, Luda replied: “You are driving me mad. Don’t repeat the same question. I said I don’t like them.”

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In another conversation, she said people behind the #MeToo movement were “just ignorant”, noting: “I absolutely scorn it.”

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